FAQs & Troubleshooting
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172 Results
- 1Jam Tray (1)
- 2Jam Rear
- 3Replace Drum
- 4Load paper in the paper tray
- 5Jam 2-sided
- 6Manual Feed
- 7Jam Inside (With Video Instructions)
- 8Reset the print server to the default factory settings.
- 9(Video) Replace Toner
- 10(Video) Unpack your Brother machine
- 11(Video) Load paper
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13Toner Low or Prepare New Toner Cartridge
- 14Drum !
- 15Set up your Brother machine on a wireless network
- 16My Brother machine could not be found over the network when I installed drivers on my PC.
- 17Can I print from or scan to Android™ Smartphone?
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21(Video) Connect the power cord
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 232-sided Disabled
- 24Print both sides of paper or a booklet automatically
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28Print Unable or Print Unable XX
- 29Self-Diagnostic
- 30TONER ENDED
- 31Size Error DX or Size Error 2-sided
- 32Drum End Soon
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34(Video) Set up your Brother machine
- 35(Video) Load an Envelope (Manual Feed Slot)
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 37I cannot find some options in the Print dialog box (macOS 11 or later)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40What is Brother iPrint&Scan?
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43What is AirPrint?
- 44Can I print from and scan to iPhone, iPod touch and iPad?
- 45Print on envelopes, labels or thick paper from the Manual feed slot
- 46Set up a Brother machine and your mobile device on a wireless network
- 47"Offline" appears on the Status Monitor.
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49What kind of envelopes and labels are recommended for printing?
- 50What is Toner Continue Mode?