FAQs & Troubleshooting
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136 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Load A4/Letter paper
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4Reset the Drum Counter
- 5Replace Drum
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 9LED Patterns and Indications
- 10(Video) Paper is Jammed in the Back of the Machine
- 11(Video) Paper is Jammed inside the Machine
- 12(Video) Unpack your Brother machine and install the toner cartridge
- 13(Video) Paper is Jammed in the 2-sided Tray
- 14(Video) Paper is Jammed in the Paper Tray
- 15(Video) Update the Driver or Firmware for your Brother machine
- 16Drum !
- 17(Video) Connect the cord
- 18The printer status is Offline or Paused.
- 19Toner Low or Prepare New Toner Cartridge
- 20My Brother machine is unresponsive.
- 21I cannot print from my computer via USB.
- 22Brother iPrint&Scan cannot find my Brother machine (macOS)
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24What is Toner Continue Mode?
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26My Brother machine has no power.
- 27Uninstall the Brother Software and Drivers (Windows)
- 28Turn the Toner Save Mode on or off.
- 29I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 30The downloaded driver's name is different from my machine's name. (Linux)
- 31What kind of envelopes and labels are recommended for printing?
- 32"Offline" appears on the Status Monitor.
- 33Delete print jobs from the print queue.
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35How to identify your Operating System (OS).
- 36TONER ENDED
- 37(Video) Cannot Detect
- 38Print both sides of paper or a booklet automatically
- 39Drum End Soon
- 40Can I use non-Brother or third party supplies with the Brother machine?
- 41What is the recommended paper?
- 42Print on envelopes, labels or thick paper from the Manual feed slot
- 43Clear paper jams.
- 44Wrong Toner
- 45(Video) Set up your Brother machine
- 46(Video) Load an Envelope (Manual Feed Slot)
- 47What is the difference between the toner cartridge and the drum unit?
- 48Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 49Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 50Gray background