FAQs & Troubleshooting
![]() |
Latest |
167 Results
- 110/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301/06/2023Delete print jobs from the print queue.
- 416/05/2023I cannot print from my computer via USB.
- 527/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 627/03/2023Change the printer driver settings (Windows/macOS)
- 727/03/2023The printer status is Offline or Paused.
- 814/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 919/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1013/12/2022How to identify your Operating System (OS).
- 1116/11/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1207/11/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1331/10/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1424/10/2022Can I print using the IPP protocol on Windows XP?
- 1512/10/2022Can I print from DOS applications?
- 1622/08/2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 1709/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1820/07/2022Uninstall the drivers. (Mac OS X 10.5)
- 1909/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2020/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2101/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2217/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2310/11/2021Open the Control Panel (For Windows)
- 2412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2530/09/2021Uninstall the printer drivers (For Windows)
- 2616/07/2020Cannot print after a Windows 10 update (June 2020)
- 2706/07/2020What driver package format is supported by my Linux distribution?
- 2803/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2903/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3027/11/2019Print command (LPR) (Linux)
- 3127/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3215/11/2019Print command (cupswrapper) (Linux)
- 3329/10/2019Pre-Required Procedures (Linux)
- 3429/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3529/10/2019Large characters are printed incorrectly. (Linux)
- 3629/10/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3729/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 3823/10/2019To install the printer driver easily using a tool. (Linux)
- 3914/06/2019Windows 10 Support Information
- 4012/06/2019Uninstall printer drivers (Linux)
- 4129/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 4228/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 4324/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4424/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 4524/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4624/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4724/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4817/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4930/07/2018I cannot print from my computer via network. (For Windows)
- 5005/07/2018Windows 7 Support Information