FAQs & Troubleshooting
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213 Results
- 1Replace Drum
- 2Replace Toner
- 3I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7The printer status is Offline or Paused.
- 8Manual Feed
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10Replace PF Kit xx
- 11What is Brother iPrint&Scan?
- 12Reduce printing noise.
- 13No Paper
- 14Page skewed
- 15When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 16What is APIPA?
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20Delete print jobs from the print queue.
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24What is AirPrint?
- 25Can I print from or scan to Android™ Smartphone?
- 26Print Unable or Print Unable XX
- 27Cover is Open
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29What kind of paper can I use?
- 30Jam MP Tray
- 31Printable area
- 32What is the recommended paper?
- 33"Offline" appears on the Status Monitor.
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35Paper size settings are unavailable when I print from OpenOffice (Linux)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 38Protect your Brother machine against unauthorised access over the network
- 39Use the Universal Printer Driver for PCL
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41Can I print on transparencies e.g. for overhead projectors?
- 42Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 45Cartridge Error
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 47TONER LOW
- 48Curled
- 49Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 50Envelope creases