FAQs & Troubleshooting
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159 Results
- 1Manual Feed
- 2Jam Rear
- 3Replace Drum
- 4Printable area
- 5Jam Inside
- 6What can happen if the wrong paper is used in your machine.
- 7Cartridge Error
- 8Replace PF Kit xx
- 9Replace Laser
- 10When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 11Clear paper jams.
- 12Is my Brother machine compatible with Windows Vista?
- 13Size Error DX
- 14Curled or wavy
- 15What is the recommended paper?
- 16Replace Toner
- 17The printer status is Offline or Paused.
- 18Cover is Open
- 19TONER LOW
- 20Print a Printer Settings page.
- 21What driver package format is supported by my Linux distribution?
- 22"Offline" appears on the Status Monitor.
- 23The print speed is slow.
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 25Curled
- 26Jam Duplex
- 27Jam Tray 1 or Jam Tray 2
- 28Jam MP Tray
- 29Wrinkles or creases
- 30Lines across the page
- 31Print on labels and envelopes from the MP tray.
- 32Turn the Toner Save mode on or off
- 33A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 34Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 35Print a Test Page.
- 36What do the LED indications mean?
- 37Delete print jobs from the print queue.
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40Can I print on transparencies e.g. for overhead projectors?
- 41Change the printer driver settings (Windows/macOS)
- 42In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 43Drum Error (Drum!)
- 44How can I change the printer settings?
- 45When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 48What is the best printer driver to use-the PCL or BR-Script driver?
- 49Windows 10 Support Information
- 50I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)