FAQs & Troubleshooting
![]() |
Popular |
159 Results
- 1Jam Rear
- 2Jam Duplex
- 3Jam Inside
- 4Jam Tray 1 or Jam Tray 2
- 5Replace Toner
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Delete print jobs from the print queue.
- 9Change the printer driver settings (Windows/macOS)
- 10Duplex Disabled
- 11TONER LOW
- 12Clear paper jams.
- 13The print speed is slow.
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 15Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 16Manual Feed
- 17Service Call
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19Replace PF Kit xx
- 20Replace Laser
- 21Drum Stop
- 22Is my Brother machine compatible with Windows Vista?
- 23Drum Error (Drum!)
- 24Jam MP Tray
- 25Curled or wavy
- 26Can I print from DOS applications?
- 27Replace Drum
- 28Replace Fuser
- 29Print a Printer Settings page.
- 30Black toner marks across the page
- 31White lines down the page
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33I cannot save a file downloaded from the Brother support website (For Windows)
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35Can I print on transparencies e.g. for overhead projectors?
- 36A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 37I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 38I cannot print from my computer via USB.
- 39Print Unable or Print Unable XX
- 40Cartridge Error
- 41No Paper
- 42Cover is Open
- 43Size Error DX
- 44Can I use non-Brother or third party supplies with the Brother machine?
- 45Cannot print after a Windows 10 update (June 2020)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47"Offline" appears on the Status Monitor.
- 48Clean the paper pick-up roller.
- 49What do the LED indications mean?
- 50Faint