FAQs & Troubleshooting
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169 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2What is Brother iPrint&Scan?
- 3Print a Printer Settings page.
- 4The printer status is Offline or Paused.
- 5The printed letters are slanted, positioned incorrectly.
- 6Replace the drum unit.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Print a web page from iPrint&Scan when using an Android™ mobile device.
- 9How to identify your Operating System (OS).
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Protect your Brother machine against unauthorised access over the network
- 16Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 19When printing with monochrome laser printer, the print position shifts. (Linux)
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Can I print from or scan to Android™ Smartphone?
- 22The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 23The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 24Delete print jobs from the print queue.
- 25Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 27Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
- 28My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 29Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31What driver package format is supported by my Linux distribution?
- 32Large characters are printed incorrectly. (Linux)
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 39I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 40When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42What do the LED indications mean?
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46Pre-Required Procedures (Linux)
- 47I cannot print from my computer via USB.
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49Cannot print after a Windows 10 update (June 2020)
- 50Print command (LPR) (Linux)