FAQs & Troubleshooting
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187 Results
- 1Change the printer driver settings (Windows/macOS)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How do I perform a factory reset?
- 4What driver package format is supported by my Linux distribution?
- 5I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How to identify your Operating System (OS).
- 8I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 9How do I factory reset the print server?
- 10The printer status is Offline or Paused.
- 11What is the printable area per page?
- 12How do I disable the APIPA protocol?
- 13How do I print a network configuration page?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Delete print jobs from the print queue.
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 21Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 22I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 23I want to change the paper tray and paper size settings. How do I change these things?
- 24How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 25I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 26How can I use the reprint function?
- 27Print a Printer Settings page.
- 28What is APIPA?
- 29When printing with monochrome laser printer, the print position shifts. (Linux)
- 30Windows 10 Support Information
- 31I cannot print from my computer via USB.
- 32I cannot print from my computer via network. (For Windows)
- 33Functions supported in the Windows 7 built-in drivers
- 34How can I change the IP address?
- 35How can I change the IP address using the ARP and PING commands?
- 36I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 37Lines appears across the page.
- 38What can happen if the wrong paper is used in your machine.
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 41How do I change the print server password?
- 42My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45Print command (LPR) (Linux)
- 46All print jobs are aborted and nothing is printed. (Linux)
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 49Does NC-2200w work with Windows Vista?
- 50When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)