FAQs & Troubleshooting
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197 Results
- 1Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Printouts have wrinkles.
- 4What can happen if the wrong paper is used in your machine.
- 5What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 6Delete print jobs from the print queue.
- 7How do I replace the Belt Unit?
- 8Colored lines across the page.
- 9My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 13Change the printer driver settings (Windows/macOS)
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15How do I install the Optional Tray Unit?
- 16How do I install additional memory?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 19Can I print on transparencies e.g. for overhead projectors?
- 20I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 21Adjust color settings by using the custom setting in the printer driver
- 22How do I replace the Waste toner box?
- 23"JAM REAR" error appears on the LCD. What should I do?
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25Open the Control Panel (For Windows)
- 26What is the Network Shared printing?
- 27How do I improve the gray color when printing a monochrome document in Color Mode?
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30Cannot print after a Windows 10 update (June 2020)
- 31I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 34Protect your Brother machine against unauthorised access over the network
- 35What is Brother iPrint&Scan?
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37How to identify your Operating System (OS).
- 38I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 39The paper is skewed when it's printed.
- 40How do I improve the color density? (Print Calibration)
- 41Clear white lines or ribbing down the page on 2-sided(duplex) print.
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43What are supported file formats for the direct print feature?
- 44"JAM INSIDE" error appears on the LCD. What should I do?
- 45"JAM MP TRAY" error appears on the LCD. What should I do?
- 46What kind of memory can I use?
- 47Printouts have a curl or wave.
- 48Spots are printed at 75mm.
- 49Replace the drum unit.
- 50What is the unprintable area per page?