FAQs & Troubleshooting
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149 Results
- 51Uninstall the drivers. (Mac OS X 10.5)
- 52How do I factory reset the print server?
- 53I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 54Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 55Uninstall printer drivers (Linux)
- 56What is the Network Shared printing?
- 57I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 58Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 59How do I add the Staples?
- 60How do I clean the Paper feed roller?
- 61How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 62When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 63"JAM: A" error appears on the LCD. What should I do?
- 64I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 65I want to change the paper tray and paper size settings from the printer driver. How can I do?
- 66How do I install additional memory?
- 67I cannot use the "Modules Update" button on Web BRAdmin.
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 70Print command (LPR) (Linux)
- 71I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 72Windows 10 Support Information
- 73The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 74Can I print from and scan to iPhone, iPod touch and iPad?
- 75Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 76"Jam: Z" error appears on the LCD. What should I do?
- 77Features in the Automatic E-mail Printing
- 78What kind of envelopes should I avoid?
- 79I cannot print from Mac OS X.
- 80I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 81I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 82How do I replace the drum unit?
- 83Can I print using the IPP protocol on Windows XP?
- 84When trying to print from Mac OS® X the print queue is stopped.
- 85When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 86I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 87What is the best printer driver to use-the PCL or BR-Script driver?
- 88I cannot install the driver when using the Driver Install Tool. (Linux)
- 89Paper size settings are unavailable when I print from OpenOffice (Linux)
- 90I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 91A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 92I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 93I cannot print from my computer via network. (For Windows)
- 94I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 95What do LCD messages(Printer Status Messages) on Display of a control panel mean?
- 96I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 97The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 98How do I clear paper jams?
- 99What driver package format is supported by my Linux distribution?
- 100Large characters are printed incorrectly. (Linux)