FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4The printer status is Offline or Paused.
- 5I cannot print using my Brother machine on a wireless network (Mac)
- 6Enable the Brother machine's network interface.
- 7The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 8Jam 2-sided
- 9Jam Inside
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13Replace WT (waste toner) Box
- 14I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 15What is Brother iPrint&Scan?
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17How to identify your Operating System (OS).
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Registration or Registration failed.
- 20Clean the corona wire (video instructions available)
- 21What is the BRAdmin Professional software used for?
- 22Colored lines across the page
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Cannot print after a Windows 10 update (June 2020)
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Open the Control Panel (For Windows)
- 28Log Access Error
- 29What is AirPrint?
- 30Can I print from or scan to Android™ Smartphone?
- 31Small Paper
- 32Short Paper
- 33Calibrate or Calibration Failed or Calibration.
- 342-sided Disabled
- 35Carry out calibration to improve the color density
- 36Jam Rear
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38Print the Network Configuration List
- 39Replace Fuser
- 40I cannot install the driver when using the Driver Install Tool. (Linux)
- 41Use the Network Connection Repair Tool (Windows)
- 42"Offline" appears on the Status Monitor.
- 43What is the difference between the toner cartridge and the drum unit?
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45I cannot print using my Brother machine on a wireless network (Windows)
- 46Possible solutions for print quality issues
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 49What is the Network Shared printing?
- 50Toner Error