FAQs & Troubleshooting
![]() |
Popular |
181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Toner
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 5What is Brother iPrint&Scan?
- 6Replace Drum
- 7The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 8Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 9Load paper in the paper tray
- 10Replace Belt unit
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12The printer status is Offline or Paused.
- 13Jam Rear
- 14Jam 2-sided
- 15Jam Inside
- 16Replace Fuser
- 17How to identify your Operating System (OS).
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19Replace WT (waste toner) Box
- 20I cannot print using my Brother machine on a wireless network (Windows)
- 21Short Paper
- 22Calibrate or Calibration Failed or Calibration.
- 23Toner Low
- 24Disable the APIPA protocol.
- 25Jam Manual Feed
- 26Can I print from or scan to Android™ Smartphone?
- 27Turn the Toner Save Mode on or off.
- 28What is AirPrint?
- 29I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32Fuser Error or Self-Diagnostic
- 33Replace PF Kit xx
- 34Cover is Open
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 39Print Unable XX
- 40Print both sides of paper or a booklet automatically
- 41Wrinkle
- 42What can happen if the wrong paper is used in your machine.
- 43What is the BRAdmin Professional software used for?
- 44Print on envelopes, labels or thick paper from the Manual feed slot
- 45Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 46I cannot install Brother drivers on Debian 10 or later (Linux)
- 47Cannot print after a Windows 10 update (June 2020)
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49Enable the Brother machine's network interface.
- 50Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.