FAQs & Troubleshooting
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209 Results
- 1Turn the Toner Save Mode on or off.
- 2Jam Inside
- 3I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 4Jam Rear
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6What is Brother iPrint&Scan?
- 7Can I print from or scan to Android™ Smartphone?
- 8I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 9I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 10Jam Tray 1
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 14What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 15Carry out calibration to improve the color density
- 16The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18Adjust color settings by using the custom setting in the printer driver
- 19The printer status is Offline or Paused.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 23No Belt Unit
- 24The paper is skewed when it's printed.
- 25No Paper
- 26The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 27When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 28What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 29I cannot connect to the print server using my web browser. What should I do?
- 30Can I print from DOS applications?
- 31Cannot print after a Windows 10 update (June 2020)
- 32Protect your Brother machine against unauthorised access over the network
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Verify the Brother machine connected to the Wired Network (For Windows)
- 36The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 37Can I print on transparencies e.g. for overhead projectors?
- 38Print on plain paper or bond paper from the Manual feed slot
- 39Can I use AirPrint with my Brother machine?
- 40I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 41I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 42Discover the MAC address of the Brother network card
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44Belt End Soon
- 45Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 46The color of printouts are not what I expected.
- 47What can happen if the wrong paper is used in your machine.
- 48What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 49I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 50What is the recommended paper?