FAQs & Troubleshooting
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161 Results
- 1Print a Test page
- 2How to identify your Operating System (OS).
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 5Jam Tray 1
- 6Adjust color settings by using the custom setting in the printer driver
- 7I'm having a problem with the print quality. How can I resolve it?
- 8Delete print jobs from the print queue.
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10What driver package format is supported by my Linux distribution?
- 11Protect your Brother machine against unauthorised access over the network
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The printer status is Offline or Paused.
- 14Cannot print after a Windows 10 update (June 2020)
- 15I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 20I updated the Web BRAdmin and cannot enable the logging function.
- 21The color of printouts are not what I expected.
- 22I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 23Drums End Soon/ Drum End Soon(X)
- 24Print on both sides of the paper.
- 25The toner does not fix to paper well. How do I improve the toner fixing? (poor fixing)
- 26Uninstall the drivers. (Mac OS X 10.5)
- 27Replace Drum
- 28Print command (LPR) (Linux)
- 29Print on plain paper or bond paper from the Manual feed slot
- 30Can I use AirPrint with my Brother machine?
- 31Missing image at thin line.
- 32No Paper
- 33Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 34What kind of paper can I use?
- 35Jam Rear
- 36Replace Toner
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38Print on envelopes, labels or thick paper from the Manual feed slot
- 39Turn the Toner Save Mode on or off.
- 40Check the IP addresses of your PC and the Brother machine
- 41Clean the LED head
- 42Check the Node Name of the Brother machine
- 43Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 44Clean the corona wire
- 45Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 46What is the Network Shared printing?
- 47I cannot print from my computer via USB.
- 48WT Box End Soon
- 49The paper is skewed when it's printed.
- 50No Waste Toner