FAQs & Troubleshooting
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187 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 4Windows 10 Support Information
- 5The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 6The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7What is the Network Shared printing?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Printer does not recognize the HDD/Compact Flash.
- 10Lines appears across the page.
- 11The driver installation finished successfully but I cannot print. (Linux)
- 12Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 13I selected the HQ-1200 option in the HL-2460 printer driver and even though I am only printing text, I sometimes notice that the print speed slows down a little. Why?
- 14How do I display the Quick Print Setup as a Toolbar?
- 15When printing with monochrome laser printer, the print position shifts. (Linux)
- 16The printer prints Black Spots. What should I do?
- 17How do I install an Optional HDD(Hard Disk Drive:HD-6G/HD-EX)?
- 18Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 19Black toner marks appear across the page.
- 20White lines appears down the page.
- 21Printouts are faint.
- 22How do I install additional memory? (DIMM)
- 23Pre-Required Procedures (Linux)
- 24An error message "IGNORE DATA" appears on the printer LCD.
- 25How do I use the Quick Print Setup Utility?
- 26How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 27I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 28How can I change the IP address using the ARP and PING commands?
- 29The machine does not print anything.
- 30Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 31Uninstall the drivers. (Mac OS X 10.5)
- 32Printouts have toner specks.
- 33When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 34I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 35I cannot install Brother drivers on Debian 10 or later (Linux)
- 36What driver package format is supported by my Linux distribution?
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38Open the Control Panel (For Windows)
- 39I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 40Can I print from or scan to Android™ Smartphone?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43The printer status is Offline or Paused.
- 44Functions supported in the Windows 7 built-in drivers
- 45The paper is skewed when it's printed.
- 46What kind of labels and transparencies can I use?
- 47What do Error Messages on Control Panel mean?
- 48How do I install the Optional Network Board?(Nc-4100h)
- 49Selecting the best possible print quality from a Windows PC
- 50How do I upgrade the firmware of my Brother print server?