FAQs & Troubleshooting
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215 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2Reset the print server to the default factory settings.
- 3REPLACE DRUM
- 4JAM REAR
- 5The printer status is Offline or Paused.
- 6Print on labels and envelopes from the manual feed slot.
- 7"Offline" appears on the Status Monitor.
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Cannot print after a Windows 10 update (June 2020)
- 11Possible solutions for print quality issues
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13What is Brother iPrint&Scan?
- 14Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 15Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16Change the printer driver settings (Windows/macOS)
- 17DUPLEX DISABLED
- 18Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 19Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 20MEMORY FULL
- 21DRUM END SOON
- 22What is the BRAdmin Professional software used for?
- 23I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25Use the Network Connection Repair Tool (Windows)
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Print the WLAN report
- 28Can I print from or scan to Android™ Smartphone?
- 29I cannot print from my computer via network. (For Macintosh)
- 30Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 31JAM DUPLEX
- 32JAM TRAY 1
- 33REPLACE TONER
- 34What driver package format is supported by my Linux distribution?
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37Print command (cupswrapper) (Linux)
- 38I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 39I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 40A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 41Windows 10 Support Information
- 42Protect your Brother machine against unauthorised access over the network
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45Use the Universal Printer Driver for PCL
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47How to identify your Operating System (OS).
- 48I cannot connect my machine to the wireless network (For Macintosh)
- 49Important points you need to confirm before configuring your Brother machine for a wireless network.
- 50Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
