FAQs & Troubleshooting
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214 Results
- 1Reset the print server to the default factory settings.
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 3REPLACE TONER
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5JAM REAR
- 6The printer status is Offline or Paused.
- 7JAM TRAY 1
- 8JAM DUPLEX
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Can I print from or scan to Android™ Smartphone?
- 11JAM INSIDE
- 12What is Brother iPrint&Scan?
- 13Can I use AirPrint with my Brother machine?
- 14My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17REPLACE DRUM
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 20When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23Use the Network Connection Repair Tool (Windows)
- 24How to identify your Operating System (OS).
- 25I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 26DRUM STOP
- 27DRUM ERROR
- 28What is the BRAdmin Professional software used for?
- 29Print on labels and envelopes from the manual feed slot.
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31What driver package format is supported by my Linux distribution?
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 34Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 35What is a "Generic PCL Driver"?
- 36What kind of paper can I use?
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38What is the recommended paper?
- 39Ghost
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41Download a file from the "Downloads" section and save it to Windows 8 computer.
- 42Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 46NO PAPER T1
- 47Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 48What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 49Curl or wavy
- 50Turn the Toner Save Mode on or off.