FAQs & Troubleshooting
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148 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 4Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 5The printer status is Offline or Paused.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8FRONT COVER OPEN or FUSER COVER OPEN
- 9Line across the page
- 10Clean the corona wire of the drum unit.
- 11REPLACE DRUM
- 12"Offline" appears on the Status Monitor.
- 13How do I print a Test page?
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15What is Toner Continue Mode?
- 16NO TONER
- 17Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 18Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 19The printer prints unexpectedly or it prints garbage data.
- 20Print a Printer Settings page.
- 21DRUM END SOON
- 22What kind of paper can I use?
- 23Envelope creases
- 24What is the recommended paper?
- 25I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 26I cannot print from my computer via USB.
- 27Reprint the last print job. (For Windows users only)
- 28JAM DUPLEX
- 29JAM REAR
- 30JAM INSIDE
- 31JAM TRAY 1
- 32REPLACE TONER
- 33Hollow print
- 34The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 35Large characters are printed incorrectly. (Linux)
- 36Delete print jobs from the print queue.
- 37How to identify your Operating System (OS).
- 38The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 39FUSER ERROR
- 40CARTRIDGE ERROR
- 41DUPLEX DISABLED
- 42NO PAPER T1
- 43The print speed is very slow when I use XML Paper Specification Printer Driver.
- 44When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 45MANUAL FEED
- 46Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 47PRINT OVERRUN
- 48MEMORY FULL
- 49Curl or wavy
- 50What do the LED indications mean?