FAQs & Troubleshooting
Popular |
165 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How to identify your Operating System (OS).
- 5Print a list of the internal fonts.
- 6Replace the drum unit.
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8What driver package format is supported by my Linux distribution?
- 9I cannot find some option in the Printing preferences. (For Windows)
- 10Use the Universal Printer Driver for PCL
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13The printer status is Offline or Paused.
- 14The paper is skewed when it's printed.
- 15I am using Windows. When I print a document, the printed page is blank. What should I do?
- 16I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 17Can I print from DOS applications?
- 18My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 19The printed letters are slanted, positioned incorrectly.
- 20I cannot print from my computer via network. (For Windows)
- 21Print a Printer Settings page.
- 22How do I print a Test page?
- 23Lines appears across the page.
- 24What do the LED indications mean?
- 25What is APIPA?
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Protect your Brother machine against unauthorised access over the network
- 28I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 29What is the Network Shared printing?
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 32I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 33Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 34Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 35The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 36The printer prints unexpectedly or it prints garbage.
- 37Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 38What is a "Generic PCL Driver"?
- 39How can I clean the inside of the printer?
- 40Print envelopes from the manual feed slot in Macintosh applications.
- 41The downloaded driver's name is different from my machine's name. (Linux)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43When printing with monochrome laser printer, the print position shifts. (Linux)
- 44Uninstall printer drivers (Linux)
- 45"Offline" appears on the Status Monitor.
- 46Verify the Brother machine connected to the Wired Network (For Windows)
- 47I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 48Supported models of Universal Printer Driver for PCL
- 49I cannot print from my computer via network. (For Macintosh)
- 50The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?