FAQs & Troubleshooting
![]() |
Popular |
131 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2How to identify your Operating System (OS).
- 3The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 4The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 5How can I activate/deactivate the Toner Save Mode?
- 6The paper is skewed when it's printed.
- 7The printer does not feed paper from the manual feed slot.
- 8Printouts have a curl or wave.
- 9What is the printable area per page?
- 10I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13What driver package format is supported by my Linux distribution?
- 14Delete print jobs from the print queue.
- 15Open the Control Panel (For Windows)
- 16The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 17What do the LED indications mean?
- 18The printed letters are slanted, positioned incorrectly.
- 19I cannot install the driver when using the Driver Install Tool. (Linux)
- 20I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 21Uninstall printer drivers (Linux)
- 22Windows 10 Support Information
- 23I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 25A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 28When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 29The printer prints unexpectedly or it prints garbage.
- 30Uninstall the drivers. (Mac OS X 10.5)
- 31What kind of paper can I use?
- 32Printouts have wrinkles or creases.
- 33Printouts are faint.
- 34What can happen if the wrong paper is used in your machine.
- 35When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 36What is the recommended paper?
- 37Where do I find the complete User's Guide?
- 38The image is ghosted.
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41When printing with monochrome laser printer, the print position shifts. (Linux)
- 42I want to print using CUPS while keeping SELinux enabled. (Linux)
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44Check the firmware version.
- 45I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 46I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48I cannot print from my computer via network. (For Macintosh)
- 49How can I print the pages in reverse page order in Windows?
- 50Does NC-2200w work with Windows Vista?