FAQs & Troubleshooting
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206 Results
- 1I cannot print from Mac OS X.
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4What is the printable area per page?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6How to identify your Operating System (OS).
- 7The printer status is Offline or Paused.
- 8What kind of USB cable should I use?
- 9What kind of paper can I use?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11How do I clean the corona wire of the drum unit?
- 12What driver package format is supported by my Linux distribution?
- 13Print command (cupswrapper) (Linux)
- 14Open the Control Panel (For Windows)
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16Change the printer driver settings (Windows/macOS)
- 17Functions supported in the Windows 7 built-in drivers
- 18How to use the Driver Deployment Wizard software
- 19FONT FULL
- 20Can I print from DOS applications?
- 21My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 22The printed letters are slanted, positioned incorrectly.
- 23The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 24I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 25I want to print using CUPS while keeping SELinux enabled. (Linux)
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27I cannot print from my computer via network. (For Macintosh)
- 28I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 29The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 30I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 31The machine does not print anything.
- 32Use the "Booklet Printing" feature.
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34Cannot print after a Windows 10 update (June 2020)
- 35To install the printer driver easily using a tool. (Linux)
- 36Install the built-in drivers (For Windows 8 and Windows 10)
- 37The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 38Discover the MAC address of the Brother network card
- 39Can I print from or scan to Android™ Smartphone?
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41I cannot print from my computer via USB.
- 42The paper is skewed when it's printed.
- 43I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 44NO TRAY1
- 45What kind of paper should I avoid?
- 46Which emulation modes does this printer have?
- 47When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 48How can I install the Web BRAdmin on Windows Server 2003?
- 49An error message "MEMORY FULL" appears on the printer LCD.
- 50What is a "Generic PCL Driver"?