FAQs & Troubleshooting
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189 Results
- 1The printer status is Offline or Paused.
- 2The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 3What driver package format is supported by my Linux distribution?
- 4I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 5My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 6The downloaded driver's name is different from my machine's name. (Linux)
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Large characters are printed incorrectly. (Linux)
- 12I want to print using CUPS while keeping SELinux enabled. (Linux)
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15What is the difference between the toner cartridge and the drum unit?
- 16Can I print from or scan to Android™ Smartphone?
- 17Change the printer driver settings (Windows/macOS)
- 18I cannot print from my computer via network. (For Macintosh)
- 19I cannot print from my computer via network. (For Windows)
- 20Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21The paper is skewed when it's printed.
- 22FUSER OPEN
- 23What kind of paper should I avoid?
- 24What kind of envelopes should I avoid?
- 25JAM DUPLEX
- 26What is the protocol specification of the NC-4100h Type 2 print server?
- 27What kind of USB cable should I use?
- 28JAM REAR
- 29The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 30PAPER JAM
- 31Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 32Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 33What kind of paper can I use?
- 34JAM TRAY 2
- 35JAM MP TRAY
- 36I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 37When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 38White lines appear across the page.
- 39Can I print from DOS applications?
- 40What can happen if the wrong paper is used in your machine.
- 41When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 42What is the printable area per page?
- 43How do I install the Lower Tray Unit? (LT-500)
- 44How do I print a network configuration page?
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48All print jobs are aborted and nothing is printed. (Linux)
- 49I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)