FAQs & Troubleshooting
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198 Results
- 1I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 2I cannot print from the MP Tray. Why?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 5Change the printer driver settings (Windows/macOS)
- 6The machine does not print anything.
- 7JAM TRAY 2
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9What driver package format is supported by my Linux distribution?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Delete print jobs from the print queue.
- 12How to identify your Operating System (OS).
- 13The printer status is Offline or Paused.
- 14BUFFER ERROR
- 15JAM DUPLEX
- 16How can I use the reprint function?
- 17I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 18Can I use non-Brother or third party supplies with the Brother machine?
- 19When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 20How do I install the Lower Tray Unit? (LT-500)
- 21White spots appear in areas of dense black printing.
- 22I cannot install the driver when using the Driver Install Tool. (Linux)
- 23The downloaded driver's name is different from my machine's name. (Linux)
- 24Print command (LPR) (Linux)
- 25All print jobs are aborted and nothing is printed. (Linux)
- 26To install the printer driver easily using a tool. (Linux)
- 27Uninstall printer drivers (Linux)
- 28TONER LOW
- 29I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 30The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 31I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 32The driver installation finished successfully but I cannot print. (Linux)
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 35I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 36I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 37Pre-Required Procedures (Linux)
- 38Windows 10 Support Information
- 39The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 40What is the Network Shared printing?
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42I cannot print from my computer via USB.
- 43Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 44Functions supported in the Windows 7 built-in drivers
- 45Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 46FACE UP OPEN
- 47FUSER OPEN
- 48What kind of labels and transparencies can I use?
- 49What kind of paper should I avoid?
- 50What kind of envelopes should I avoid?