FAQs & Troubleshooting
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171 Results
- 1The printer status is Offline or Paused.
- 2The machine does not print anything.
- 3Does NC-2200w work with Windows Vista?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5How do I factory reset the print server?
- 6None of the LEDs illuminate.
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8How to identify your Operating System (OS).
- 9I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 10What kind of labels and transparencies can I use?
- 11What kind of envelopes should I avoid?
- 12I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 13I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 14Printouts have wrinkles or creases.
- 15What can happen if the wrong paper is used in your machine.
- 16When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 17My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 18I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20Functions supported in the Windows 7 built-in drivers
- 21I updated the Web BRAdmin and cannot enable the logging function.
- 22How do I use the Quick Print Setup Utility?
- 23In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 24Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 25The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 26What kind of memory can I use?
- 27Printouts have a curl or wave.
- 28I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 29What is the difference between the toner cartridge and the drum unit?
- 30I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 31How do I display the Quick Print Setup as a Toolbar?
- 32I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 33How do I perform a factory reset?
- 34What is a file server based network and do Brother printers work in that type of environment?
- 35Black toner marks appear across the page.
- 36How do I clear paper jams?
- 37Vertical black lines appear on the printout.
- 38Cannot print after a Windows 10 update (June 2020)
- 39I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 40Print command (cupswrapper) (Linux)
- 41Windows 10 Support Information
- 42I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 43What is the Network Shared printing?
- 44Can I print from or scan to Android™ Smartphone?
- 45Can I print from and scan to iPhone, iPod touch and iPad?
- 46I cannot print from my computer via network. (For Macintosh)
- 47I cannot print from my computer via network. (For Windows)
- 48What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 49The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 50What kind of paper should I avoid?
