FAQs & Troubleshooting
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157 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How can I change the IP address?
- 3What is a "Generic PCL Driver"?
- 4The driver installation finished successfully but I cannot print. (Linux)
- 5I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 6Lines appears across the page.
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9The machine does not print anything.
- 10When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 11The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 12I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 13Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 14Uninstall printer drivers (Linux)
- 15Windows 10 Support Information
- 16How to identify your Operating System (OS).
- 17Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18The paper is skewed when it's printed.
- 19What is the BROWNIE software?
- 20How do I monitor the status of the printer?
- 21What kind of memory can I use?
- 22What can happen if the wrong paper is used in your machine.
- 23How do I install additional memory?
- 24I cannot install the driver when using the Driver Install Tool. (Linux)
- 25Print command (cupswrapper) (Linux)
- 26I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 27I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 28I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 29To install the printer driver easily using a tool. (Linux)
- 30When printing with monochrome laser printer, the print position shifts. (Linux)
- 31When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 32What is the Network Shared printing?
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34Does NC-2200w work with Windows Vista?
- 35I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 36How do I perform a factory reset?
- 37What driver package format is supported by my Linux distribution?
- 38Cannot print after a Windows 10 update (June 2020)
- 39Print command (LPR) (Linux)
- 40Open the Control Panel (For Windows)
- 41Install the built-in drivers (For Windows 8 and Windows 10)
- 42The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 43Can I print from or scan to Android™ Smartphone?
- 44Change the printer driver settings (Windows/macOS)
- 45Paper Feed Problems
- 46What kind of envelopes should I avoid?
- 47How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 48My Brother machine misfeeds paper.
- 49Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 50Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.