FAQs & Troubleshooting
Popular |
158 Results
- 1How can I change the IP address?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 5The printer status is Offline or Paused.
- 6Does NC-2200w work with Windows Vista?
- 7What kind of envelopes should I avoid?
- 8Using the PING command to troubleshoot problems.
- 9The machine does not print anything.
- 10How do I install additional memory?
- 11I cannot install the driver when using the Driver Install Tool. (Linux)
- 12Delete print jobs from the print queue.
- 13How to identify your Operating System (OS).
- 14Change the printer driver settings (Windows/macOS)
- 15What is the BROWNIE software?
- 16Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18Replace the drum unit.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20The downloaded driver's name is different from my machine's name. (Linux)
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22How do I perform a factory reset?
- 23Why does the Drum LED light?
- 24The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 25How do I clear paper jams?
- 26Where do I find the complete User's Guide?
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Cannot print after a Windows 10 update (June 2020)
- 29My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31Print command (cupswrapper) (Linux)
- 32I am unable to print from a client PC to a printer on a print server. (Linux)
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34What is the difference between the toner cartridge and the drum unit?
- 35A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 36What is the Network Shared printing?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38I cannot print from my computer via USB.
- 39Windows 7 Support Information
- 40Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 41What kind of labels and transparencies can I use?
- 42How do I monitor the status of the printer?
- 43What kind of USB cable should I use?
- 44In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 45I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 46Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 47The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49What kind of paper can I use?
- 50What kind of memory can I use?