FAQs & Troubleshooting
 |
Popular |
154 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What kind of memory can I use?
- 3Can I use non-Brother or third party supplies with the Brother machine?
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5How do I monitor the status of the printer?
- 6Printouts have wrinkles or creases.
- 7Lines appears across the page.
- 8Where do I find the complete User's Guide?
- 9Delete print jobs from the print queue.
- 10The printer status is Offline or Paused.
- 11How can I change the IP address?
- 12How can I change the IP address using the ARP and PING commands?
- 13Printouts have a curl or wave.
- 14When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 15I am unable to print from a client PC to a printer on a print server. (Linux)
- 16Why are the alarm and data lights on?
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18Why are the ready and alarm lights blinking?
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20Cannot print after a Windows 10 update (June 2020)
- 21I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 22Uninstall printer drivers (Linux)
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24What is the Network Shared printing?
- 25Can I print from or scan to Android™ Smartphone?
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Change the printer driver settings (Windows/macOS)
- 28Functions supported in the Windows 7 built-in drivers
- 29How do I upgrade the firmware of my Brother print server?
- 30Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 31Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 32I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 33How do I clean the inside of the printer and Drum Unit?
- 34I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 35Can I print from DOS applications?
- 36When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 39I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 40I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 41To install the printer driver easily using a tool. (Linux)
- 42Windows 10 Support Information
- 43I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 44How do I use the Quick Print Setup Utility?
- 45None of the LEDs illuminate.
- 46Why are the alarm and data lights blinking?
- 47Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 48What is a file server based network and do Brother printers work in that type of environment?
- 49Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 50How do I clean the corona wire of the drum unit?
