The machine does not print anything.

What can happen if the wrong paper is used in your machine.

The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?

What kind of USB cable should I use?

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

What kind of paper can I use?

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

Cannot print after a Windows 10 update (June 2020)

Delete print jobs from the print queue.

Install the built-in drivers (For Windows 8 and Windows 10)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Can I print from or scan to Android™ Smartphone?

Functions supported in the Windows 7 built-in drivers

The paper is skewed when it's printed.

The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?

What kind of labels and transparencies can I use?

What kind of paper should I avoid?

What kind of envelopes should I avoid?

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

Can I use non-Brother or third party supplies with the Brother machine?

Can I print from DOS applications?

What do the LED indications mean?

When trying to print from Mac OS® X the print queue is stopped.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

Paper size settings are unavailable when I print from OpenOffice (Linux)

My machine prints 2-sided when I select 1-sided printing in the driver (Linux)

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)

To install the printer driver easily using a tool. (Linux)

I want to print using CUPS while keeping SELinux enabled. (Linux)

Windows 10 Support Information

Open the Control Panel (For Windows)

I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

I cannot print from my computer via USB.

I cannot print from my computer via network. (For Macintosh)

Where can I get the drivers and utilities that work with Mac OS X 10.6?

Windows 7 Support Information

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..

Why are the alarm and data lights on?

Paper Feed Problems

Where do I find a Parallel or USB interface cable?

My Brother machine misfeeds paper.

Why are the alarm and data lights blinking?

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

Why are all the lights blinking then the drum light blinking?