FAQs & Troubleshooting
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153 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The printer status is Offline or Paused.
- 4The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 5What kind of envelopes should I avoid?
- 6I cannot print from Mac OS X.
- 7I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 11Cannot print after a Windows 10 update (June 2020)
- 12Can I print from or scan to Android™ Smartphone?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14What kind of paper should I avoid?
- 15The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 16Printouts have a curl or wave.
- 17What driver package format is supported by my Linux distribution?
- 18Delete print jobs from the print queue.
- 19Can I print from DOS applications?
- 20In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 21How to identify your Operating System (OS).
- 22I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 23I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 24I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26Functions supported in the Windows 7 built-in drivers
- 27Why are the alarm and data lights on?
- 28What kind of labels and transparencies can I use?
- 29How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 30What kind of USB cable should I use?
- 31Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 32Why are the ready and alarm lights blinking?
- 33I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 34When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 35When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 36When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38Print on envelopes.
- 39I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 40How can I install the Web BRAdmin on Windows Server 2003?
- 41I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 42How can I change the IP address using the ARP and PING commands?
- 43Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 44Why are all the lights blinking then the drum light blinking?
- 45I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 46What do the LED indications mean?
- 47I cannot install the driver when using the Driver Install Tool. (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)