FAQs & Troubleshooting
![]() |
Popular |
150 Results
- 1Replace Toner
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5The printer status is Offline or Paused.
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Jam Inside
- 8No Paper
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 10(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 13What do the LED indications mean?
- 14(Video) Load A5 paper
- 15(Video) Set up your Brother machine
- 16Replace Drum
- 17What is Brother iPrint&Scan?
- 18How to identify your Operating System (OS).
- 19Toner Low
- 20No Toner
- 21"Offline" appears on the Status Monitor.
- 22Check the IP addresses of your PC and the Brother machine
- 23I cannot connect my machine to the wireless network (For Windows)
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25(Video) Load A4/Letter paper
- 26The Error LED is still on or flashing after I replace the drum unit with a new one.
- 27I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Enable the Brother machine's network interface.
- 30(Video) Unpack your Brother machine
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Jam Tray
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34Can I use AirPrint with my Brother machine?
- 35Print a Printer Settings page.
- 36Cover is Open
- 37Load paper in the paper tray
- 38Change the printer driver settings (Windows/macOS)
- 39What is the BRAdmin Professional software used for?
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41Uninstall the Brother Software and Drivers (Windows)
- 42I cannot print from my computer via USB.
- 43Print Unable or Print Unable XX
- 44Heater Error or Self-Diagnostic
- 45Print the WLAN report
- 46I'm having a problem with the print quality.
- 47Set up your Brother machine on a wireless network (Windows/macOS)
- 48Important points you need to confirm before configuring your Brother machine for a wireless network.
- 49Cartridge Error
- 50Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows