FAQs & Troubleshooting
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342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4Mat, Cutting Blade and Material Combinations
- 5E10004 appears on the computer screen.
- 6List of Error Messages
- 7List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 8Adjusting the Position of the Feed Roller
- 9ErrS24 appears on the computer screen.
- 10E01005 appears on the computer screen.
- 11How do I update the software of the cutting machine?
- 12Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 13The pattern transferred from the Artspira app does not appear on the screen of the machine
- 14[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 15How to unsubscribe from Artspira
- 16[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 17E00009 appears on the computer screen.
- 18M5622201 appears on the Artspira app screen.
- 19M1332002 appears on the Artspira app screen.
- 20How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 21List of Error Messages for CanvasWorkspace (Others)
- 22Troubleshooting about the Mat
- 23E95002 appears on the computer screen.
- 24E95001 appears on the computer screen.
- 25What is the lever (scanner lever) on the left side of the machine?
- 26How to Calibrate the LCD Touchscreen Display
- 27How to Install the Roll Feeder
- 28Care and Maintenance (Cleaning the Mat)
- 29Data cannot be saved to a USB flash drive
- 30How to obtain and input PIN of machine
- 31ErrS90 appears on the computer screen.
- 32ErrS23 appears on the computer screen.
- 33Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 34If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 35The rolled material did not feed correctly.
- 36E00005 appears on the computer screen.
- 37How to create an account for CanvasWorkspace
- 38The Calligraphy Font in the USB Flash Drive is Not Displayed
- 39"A malfunction occurred. Turn the machine off, then on again." message appearing on the LCD.
- 40How to change the displayed language
- 41Draw Patterns with Calligraphy Pen
- 42How to Import My Project to CanvasWorkspace [Video]
- 43"Errors occurred in network function." appears on the LCD Display Screen. What does it mean?
- 44Settings for Specific Functions
- 45How to link accounts
- 46How to Use the Roll Feeder 2 Function [Video]
- 47Vinyl Auto Blade Kit - Tiling Function [video]
- 48Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 49ErrS99 appears on the computer screen.
- 50ErrS07 appears on the computer screen.