FAQs & Troubleshooting
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- 1Mat, Cutting Blade and Material Combinations
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3E10004 appears on the computer screen.
- 4Downloading Optional Design Pattern Collection (My Collection Function)
- 5List of Error Messages for CanvasWorkspace (Others)
- 6Can the cutting machine cut all materials automatically with the auto blade?
- 7List of Error Messages
- 8What is the lever (scanner lever) on the left side of the machine?
- 9Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 10ErrS12 appears on the computer screen.
- 11How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 12Data cannot be transferred even though the machine number has been input. (M5622201)
- 13How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 14List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 15If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 16Half Cut (Kiss Cut) Settings
- 17Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 18What should I do if the scanned and cut positions are misaligned?
- 19Scanning a Background Image (Background Scanning).
- 20Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 21[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 22The pattern transferred from the Artspira app does not appear on the screen of the machine
- 23How to obtain and input PIN of machine
- 24Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 25ErrS10 appears on the computer screen.
- 26Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 27Troubleshooting about the Mat
- 28How to Activate the Calligraphy Kit
- 29Can the cutting machine make half cuts/kiss cuts?
- 30Adjusting the Position of the Feed Roller
- 31Introducing the Brother Artspira application
- 32Cutting with the Rotary Auto Blade [Video]
- 33How to Use the Roll Feeder 2 Function [Video]
- 34“The entered text cannot be used.“ appears on the computer screen.
- 35ErrS99 appears on the computer screen.
- 36ErrS51 appears on the computer screen.
- 37ErrS24 appears on the computer screen.
- 38ErrS07 appears on the computer screen.
- 39ErrS01 appears on the computer screen.
- 40Draw Patterns with Calligraphy Pen
- 41E99901 appears on the computer screen.
- 42E10005 appears on the computer screen.
- 43E95002 appears on the computer screen.
- 44E95001 appears on the computer screen.
- 45Care and Maintenance (Cleaning the Trimmer Blade)
- 46Can tape other than masking tape be used to secure materials to the cutting mat?
- 47Can the cutting machine cut felt, leather and synthetic leather?
- 48How to Use the Roll Feeder Function [Video]
- 49N11001 appears on the computer screen.
- 50E03002 appears on the computer screen.