FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 2How to Embroider on Bag. [Video instructions]
- 3How to use the the versatile magnetic frame [Video instructions]
- 4How to Embroider on Shoes. [Video instructions]
- 5How to set up the cap frame. [Video instructions]
- 6Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 7How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 8How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 9The App shows the message "Settings screen".
- 10Loops appear on the surface of the fabric when embroidering.
- 11How to set up the cap frame driver. [Video instructions]
- 12How to Embroider on Clothes. [Video instructions]
- 13How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 14"Needle threader error" message appears on the LCD. What does it mean?
- 15"This pattern cannot be used." message appears on the LCD. What does it mean?
- 16Maintenance (Cleaning the bobbin case) [ Video ]
- 17"Picker error" message appears on the LCD. What does it mean?
- 18Why does the upper thread keep breaking?
- 19"USB media error" message appears on the LCD. What does it mean?
- 20How to disconnect the machine from Artspira using the Artspira app
- 21M1332002 appears on the Artspira app screen.
- 22What is administrator lock?
- 23"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 24The App shows the message "No Supported Machines Found".
- 25"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 26"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 27"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 28The upper thread does not reach the bobbin thread when embroidering begins.
- 29"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 30"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 31How do I thread the machine? (Threading the upper thread)
- 32How do I install a bobbin into the machine?
- 33"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 34E96001 appears on the Artspira app screen.
- 35How to stop "Send usage information to help improve Brother products and services"
- 36Introducing the Brother Artspira application
- 37M6331001 appears on the Artspira app screen.
- 38M2513631 appears on the Artspira app screen.
- 39How to recall key display optimization settings
- 40How to access setting screens (when administrator lock is enable)
- 41"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 42"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 43How to find the security information (SSID and network key) for your home network
- 44How do I check the thread tension ?
- 45Nothing happens, even if the LCD display is pressed.
- 46The machine is noisy while embroidering.
- 47"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 48"This pattern cannot combine." message appears on the LCD. What does it mean?
- 49"This file cannot be used." message appears on the LCD. What does it mean?
- 50"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
