FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Round frame (PRPRFK1) [Video instructions]
- 3Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 4"Needle bar case position error" message appears on the LCD. What does it mean?
- 5M4345001 appears on the Artspira app screen.
- 6"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 7How to set up the cap frame. [Video instructions]
- 8How to Embroider on Pet Collar. [Video instructions]
- 9E92001 appears on the Artspira app screen.
- 10List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 11M2102501 appears on the Artspira app screen.
- 12"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 13"Failed to save file." message appears on the LCD. What does it mean?
- 14Maintenance (Cleaning the thread paths of the upper threads)
- 15There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 16Data cannot be saved to the machine
- 17After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 18M6331001 appears on the Artspira app screen.
- 19M4210001 appears on the Artspira app screen.
- 20Introducing Brother My Stitch Monitor application
- 21"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 22"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 23"This pattern cannot be used." message appears on the LCD. What does it mean?
- 24"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 25Maintenance (Oiling the machine)
- 26"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 27M5612301 appears on the Artspira app screen.
- 28How to link accounts
- 29How to unsubscribe from Artspira
- 30M4452001 appears on the Artspira app screen.
- 31M4341001 appears on the Artspira app screen.
- 32"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 33"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 34How do I embroider on small pieces of fabric ?
- 35How do I adjust the tension of the upper thread ?
- 36How do I adjust the tension of the bobbin thread ?
- 37"Set the clock." message appears on the LCD. What does it mean?
- 38How do I thread the machine? (Threading the upper thread)
- 39Stabilizers (Backing)
- 40"Select a pattern." message appears on the LCD. What does it mean?
- 41I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 42E96001 appears on the Artspira app screen.
- 43M5613201 appears on the Artspira app screen.
- 44How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 45How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 46How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 47How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 48Data cannot be saved to a USB flash drive
- 49The pattern transferred from the Artspira app does not appear on the screen of the machine
- 50Multiple data cannot be transferred to the machine at once