FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3How to Embroider on Pet Collar. [Video instructions]
- 4How to Embroider on Shoes. [Video instructions]
- 5How to Embroider on Bag. [Video instructions]
- 6How to Embroider on Cap. [Video instructions]
- 7How to use the Round frame (PRPRFK1) [Video instructions]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to set up the cap frame. [Video instructions]
- 10How to Embroider on Clothes. [Video instructions]
- 11Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 12How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 13How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 14How to use the the versatile magnetic frame [Video instructions]
- 15Loops appear on the surface of the fabric when embroidering.
- 16How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 17How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 18"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 19Maintenance (Cleaning the bobbin case) [ Video ]
- 20Maintenance (Oiling the machine)
- 21"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 22"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 23There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 24How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 25How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 26"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 27Stabilizers (Backing)
- 28"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 29How do I attach or remove the embroidery frame ?
- 30"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 31How do I delete short stitches ?
- 32"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 33"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 34How do I change the needle?
- 35How do I adjust the tension of the upper thread ?
- 36Maintenance (Clean the hook)
- 37"Needle threader error" message appears on the LCD. What does it mean?
- 38The bobbin thread breaks.
- 39"This pattern cannot be used." message appears on the LCD. What does it mean?
- 40Maintenance (Cleaning the thread paths of the upper threads)
- 41Maintenance (Cleaning the bobbin case)
- 42"Needle bar case home position error." message appears on the LCD. What does it mean?
- 43"Needle bar case position error" message appears on the LCD. What does it mean?
- 44"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 45"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 46"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 47"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 48"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 49How do I check the thread tension ?
- 50"Trimming sensor error." message appears on the LCD. What does it mean?