FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Shoes. [Video instructions]
- 3How to Embroider on Clothes. [Video instructions]
- 4How to Embroider on Pet Collar. [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to Embroider on Bag. [Video instructions]
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8How to use the Round frame (PRPRFK1) [Video instructions]
- 9How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 10How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 11How to Embroider on Cap. [Video instructions]
- 12How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 13How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 14Maintenance (Cleaning the bobbin case) [ Video ]
- 15How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 16How to use the the versatile magnetic frame [Video instructions]
- 17How to set up the cap frame. [Video instructions]
- 18How to set up the cap frame driver. [Video instructions]
- 19Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 20"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 21Loops appear on the surface of the fabric when embroidering.
- 22"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 23How do I delete short stitches ?
- 24The machine is noisy while embroidering.
- 25"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 26"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 27How do I wind the bobbin?
- 28"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 29Nothing happens, even if the LCD display is pressed.
- 30The upper thread does not reach the bobbin thread when embroidering begins.
- 31"This USB media cannot be used." message appears on the LCD. What does it mean?
- 32"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 33Maintenance (Oiling the machine)
- 34Maintenance (Clean the hook)
- 35When thread got tangled
- 36How do I install a bobbin into the machine?
- 37"USB media error" message appears on the LCD. What does it mean?
- 38There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 39"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 40There are needle cuts or holes in the garment.
- 41"This file cannot be used." message appears on the LCD. What does it mean?
- 42"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 43"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 44"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 45"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 46"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 47How do I attach or remove the embroidery frame ?
- 48How do I change the needle?
- 49How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 50Maintenance (Cleaning the thread paths of the upper threads)