FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Shoes. [Video instructions]
- 3How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 4How to Embroider on Bag. [Video instructions]
- 5How to Embroider on Clothes. [Video instructions]
- 6How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 7How to Embroider on Cap. [Video instructions]
- 8How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 9How to use the the versatile magnetic frame [Video instructions]
- 10How to set up the cap frame driver. [Video instructions]
- 11How to Embroider on Pet Collar. [Video instructions]
- 12How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 13How to use the Round frame (PRPRFK1) [Video instructions]
- 14How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 15"Trimming sensor error." message appears on the LCD. What does it mean?
- 16"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 17How to set up the cap frame. [Video instructions]
- 18Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 19Maintenance (Cleaning the bobbin case) [ Video ]
- 20How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 21"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 22"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 23How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 24Maintenance (Cleaning around the needle plate)
- 25Why does the upper thread keep breaking?
- 26"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 27"OK to cancel embroidering?" message appears on the LCD. What does it mean?
- 28Maintenance (Cleaning the thread paths of the upper threads)
- 29"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 30How do I check the thread tension ?
- 31How do I attach or remove the embroidery frame ?
- 32"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 33Loops appear on the surface of the fabric when embroidering.
- 34Maintenance (Clean the hook)
- 35"Needle threader error" message appears on the LCD. What does it mean?
- 36"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 37"Needle bar case position error" message appears on the LCD. What does it mean?
- 38"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 39The bobbin thread breaks.
- 40"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 41"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 42"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 43"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 44"Picker error" message appears on the LCD. What does it mean?
- 45"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 46"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 47"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 48"This pattern cannot be used." message appears on the LCD. What does it mean?
- 49"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 50"This file cannot be used." message appears on the LCD. What does it mean?