FAQs & Troubleshooting
![]() |
Popular |
142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Clothes. [Video instructions]
- 3How do I adjust the tension of the upper thread ?
- 4Multiple data cannot be transferred to the machine at once
- 5How to use the the versatile magnetic frame [Video instructions]
- 6How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 7How to change the displayed language
- 8"Remove the embroidery positioning mark." message appears on the LCD. What does it mean?
- 9How do I adjust the tension of the bobbin thread ?
- 10Maintenance (Cleaning the bobbin case) [ Video ]
- 11Maintenance (Cleaning around the needle plate) [ Video ]
- 12"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 13E92001 appears on the Artspira app screen.
- 14Data cannot be saved to a USB flash drive
- 15Data cannot be saved to the machine
- 16The pattern transferred from the Artspira app does not appear on the screen of the machine
- 17After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 18Data cannot be transferred even though the machine number has been input. (M5622201)
- 19There is no machine that can be transferred
- 20How to stop "Send usage information to help improve Brother products and services"
- 21How to unsubscribe from Artspira
- 22Introducing Brother My Stitch Monitor application
- 23The App shows the message "Settings screen".
- 24"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 25Although the thread is not broken, a broken thread error occurs and the machine stops.
- 26"Trimming sensor error." message appears on the LCD. What does it mean?
- 27"Failed to save file." message appears on the LCD. What does it mean?
- 28Maintenance (Oiling the machine)
- 29Maintenance (Cleaning the thread paths of the upper threads)
- 30I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 31How to link accounts
- 32How to disconnect the machine from Artspira using the Artspira app
- 33How to connect your machine and transfer data to Artspira
- 34About the contents and data treated by Artspira app
- 35Introducing the Brother Artspira application
- 36List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 37M5622201 appears on the Artspira app screen.
- 38M4210001 appears on the Artspira app screen.
- 39M2102501 appears on the Artspira app screen.
- 40"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 41How do I change the thread spool easily?
- 42"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 43"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 44How to find the security information (SSID and network key) for your home network
- 45"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 46How do I delete short stitches ?
- 47There are needle cuts or holes in the garment.
- 48"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 49How do I attach or remove the embroidery frame?
- 50How do I embroider on small pieces of fabric ?