FAQs & Troubleshooting
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146 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Cap. [Video instructions]
- 3There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 4How to use the Round frame (PRPRFK1) [Video instructions]
- 5How to Embroider on Clothes. [Video instructions]
- 6How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8How to Embroider on Pet Collar. [Video instructions]
- 9Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 10How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 11Data cannot be transferred even though the machine number has been input. (M5622201)
- 12M3124301 appears on the Artspira app screen.
- 13The monitoring app on the smart device receives the notification items I do not need.
- 14"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 15How to set up the cap frame driver. [Video instructions]
- 16How to Embroider on Shoes. [Video instructions]
- 17The App shows the message "No Supported Machines Found".
- 18Maintenance (Clean the hook) [ Video ]
- 19E96001 appears on the Artspira app screen.
- 20How to use the the versatile magnetic frame [Video instructions]
- 21How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 22The App shows the message "Settings screen".
- 23Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 24The upper thread does not reach the bobbin thread when embroidering begins.
- 25Loops appear on the surface of the fabric when embroidering.
- 26How to set up the cap frame. [Video instructions]
- 27M4210001 appears on the Artspira app screen.
- 28"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 29M5612301 appears on the Artspira app screen.
- 30Introducing the Brother Artspira application
- 31How do I change the thread spool easily?
- 32Introducing Brother My Stitch Monitor application
- 33"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 34"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 35Maintenance (Oiling the machine) [ Video ]
- 36Maintenance (Cleaning the bobbin case) [ Video ]
- 37Maintenance (Cleaning around the needle plate) [ Video ]
- 38How to unsubscribe from Artspira
- 39"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 40There are needle cuts or holes in the garment.
- 41Although the thread is not broken, a broken thread error occurs and the machine stops.
- 42Stabilizers (Backing)
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44How to disconnect the machine from Artspira using the Artspira app
- 45About the contents and data treated by Artspira app
- 46M4452001 appears on the Artspira app screen.
- 47M1332002 appears on the Artspira app screen.
- 48How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 49How to find the security information (SSID and network key) for your home network
- 50Nothing happens, even if the LCD display is pressed.