FAQs & Troubleshooting
![]() |
Popular |
235 Results
- 1How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 2Tutorial videos on how to use the machine [Video instructions]
- 3Installing / replacing a battery in the dual purpose stylus
- 4How do I adjust the presser foot pressure?
- 5How do I Play the MPEG-4 (MP4) Videos?
- 6How to attach the scanning frame. [My Design Center]
- 7Tips for sewing thick fabrics
- 8How to adjust the thread tension
- 9How to use the sewing guide function.
- 10How to set up the wireless network connection with the wizard on the machine
- 11Fabric puckers
- 12Stitches are skipped
- 13How do I calibrate the setting of the camera needle position?
- 14How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 15Using the embroidery needle plate cover
- 16High-pitched sound while sewing
- 17Tips for sewing thin fabrics
- 18How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 19The fabric feeds in the opposite direction.
- 20The handwheel feels sluggish when it is turned.
- 21Introducing Brother My Stitch Monitor application
- 22The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 23About the threads and the bobbin case when embroidering
- 24How do I adjust thread tension for embroidering?
- 25How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 26How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 27How do I attach or remove the Embroidery Unit?
- 28How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 29Data cannot be transferred even though the machine number has been input. (M5622201)
- 30The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 31"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 32Cannot thread the needle.
- 33Upper thread breaks.
- 34Fabric does not feed through the machine.
- 35The needle contacts the needle plate.
- 36How do I adjust a stitch width or length?
- 37How to Create a Pattern with Illustration Scan. [My Design Center]
- 38How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 39How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 40Data cannot be saved to the machine
- 41M2102501 appears on the Artspira app screen.
- 42What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 43Sewing result of buttonhole with the buttonhole foot A+ is not good.
- 44"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 45The bobbin thread cannot be pulled up.
- 46Machine does not operate.
- 47The machine does not make stitches
- 48A broken needle has fallen into the machine.
- 49How to Create a stippling design. [My Design Center]
- 50How do I Play the Tutorial Video?