FAQs & Troubleshooting
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102 Results
- 1How do I adjust thread tension for embroidering?
- 2How do I adjust the sensitivity of the operation keys?
- 3Tutorial videos on how to use the machine [Video instructions]
- 4The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 5How do I hoop the fabric in the embroidery frame?
- 6How do I select or display patterns according to the embroidery frame size?
- 7The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 8[Embroidery machine users] How to retrieve the data transferred from Artspira
- 9The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10There is no machine that can be transferred
- 11M3124301 appears on the Artspira app screen.
- 12M2513631 appears on the Artspira app screen.
- 13"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 14Data cannot be saved to a USB flash drive
- 15"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 16"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 17Fabric puckers
- 18Stitches are skipped
- 19How do I change the font type in the embroidery pattern?
- 20"Preventive maintenance is recommended." ppears on the LCD.
- 21I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 22How to disconnect a machine from Artspira using the machine
- 23What should I do if my machine fails to connect to the wireless network and the connection becomes unstable?
- 24How to find the security information (SSID and network key) for your home network
- 25"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 26"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 27"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 28"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 29E92001 appears on the Artspira app screen.
- 30M4345001 appears on the Artspira app screen.
- 31Data cannot be saved to the machine
- 32The pattern transferred from the Artspira app does not appear on the screen of the machine
- 33How to connect your machine and transfer data to Artspira
- 34About the contents and data treated by Artspira app
- 35List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 36M6331001 appears on the Artspira app screen.
- 37M4210001 appears on the Artspira app screen.
- 38"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 39"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 40How do I save the embroidery patterns in the machine’s memory?
- 41How do I enter a line feed in the embroidery pattern?
- 42"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 43How do I remove or attach the Embroidery foot ?
- 44How do I change the needle ?
- 45How do I set the bobbin ?
- 46Where do I put the oil in my machine?
- 47M5613201 appears on the Artspira app screen.
- 48M5612301 appears on the Artspira app screen.
- 49After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 50Multiple data cannot be transferred to the machine at once