FAQs & Troubleshooting
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173 Results
- 1Stitches are skipped
- 2Tutorial videos on how to use the machine [Video instructions]
- 3Tips for sewing thick fabrics
- 4How to use the foot controller with the machine
- 5How to adjust the thread tension
- 6Fabric puckers
- 7Basic procedure to sew stitches
- 8How to sew reverse stitches or reinforcement stitches
- 9How do I adjust the sensitivity of the operation keys?
- 10Combination of fabric, thread and needle
- 11How do I retrieve embroidery patterns saved in the machine's memory or a USB flash drive?
- 12How do I attach or remove the embroidery frame ?
- 13A broken needle has fallen into the machine.
- 14How do I hoop the fabric in the embroidery frame?
- 15How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 16Needle breaks.
- 17Upper thread breaks.
- 18Tips for sewing thin fabrics
- 19How do I adjust thread tension for embroidering?
- 20[Embroidery machine users] How to retrieve the data transferred from Artspira
- 21Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 22How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 23"Preventive maintenance is recommended." ppears on the LCD.
- 24Embroidery
- 25The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 26The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 27The bobbin thread cannot be pulled up.
- 28How do I adjust a stitch width or length?
- 29How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 30How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 31How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 32How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 33How do I thread the machine (Threading the upper thread)?
- 34How do I clean the race?
- 35How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 36"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 37"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 38The machine does not make stitches
- 39How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 40How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 41"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD. What does it mean?
- 42How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 43How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 44How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 45How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 46Bobbin thread breaks
- 47How do I remove or attach the Embroidery foot ?
- 48M5612301 appears on the Artspira app screen.
- 49Data cannot be saved to the machine
- 50The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.