FAQs & Troubleshooting
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35 Results
- 1What does "NG" on the Transmission Verification Report mean?
- 2What is Distinctive Ring and how do I program it?
- 3How does the "FAX/TEL" Mode work?
- 4How do I program the date and time?
- 5Can I reduce the size of a received fax on this machine?
- 6My FAX/MFC will not Dial. Why?
- 7Can I connect my External Answering Device in another room and still receive faxes?
- 8How do I know which receive mode to select?
- 9What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 10What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 11How do I improve the copy or fax quality?
- 12Can I confirm that the FAX was sent correctly?
- 13Do I need a telephone line to send and receive faxes with my Brother machine?
- 14Why are my sent faxes always received with a black vertical line down the page?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 17I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 18How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 19How do I connect an External Telephone?
- 20How can I clear the "PAPER JAM" error message?
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22Set up an answering machine (TAD) to work on the same line as the fax.
- 23How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25How do I print the received faxes that are stored in memory? (Fax Storage)
- 26Can I print from or scan to Android™ Smartphone?
- 27I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 28Why can't I copy or send? All the keys just beep 3 times.
- 29I am experiencing problems sending a fax, what can I do?
- 30When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 31I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 32When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 33Vertical streaks appear in my copies.
- 34My Brother machine has no power.
- 35I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?