FAQs & Troubleshooting
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37 Results
- 1Can I confirm that the FAX was sent correctly?
- 2How do I connect an External Telephone?
- 3How can I clear the "PAPER JAM" error message?
- 4My FAX/MFC will not Dial. Why?
- 5Can I print from or scan to Android™ Smartphone?
- 6Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 7Can an External Answering Device(TAD) be used instead of the built-in one?
- 8How does the "FAX/TEL" Mode work?
- 9Can I connect my External Answering Device in another room and still receive faxes?
- 10Can I reduce the size of a received fax on this machine?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12How do I replace the ribbon?
- 13How do I print the received faxes that are stored in memory? (Message Store)
- 14I am experiencing problems sending a fax, what can I do?
- 15Do I need a telephone line to send and receive faxes with my Brother machine?
- 16I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 17Can I print a report that will show a listing of faxes I sent and received?
- 18What is Distinctive Ring and how do I program it?
- 19How do I improve the copy or fax quality?
- 20How can I clear the "Check Document " error message?
- 21Why can't I copy or send? All the keys just beep 3 times.
- 22I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 23What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 24How do I know which receive mode to select?
- 25How do I program the date and time?
- 26Why are my sent faxes always received with a black vertical line down the page?
- 27When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29My Brother machine has no power.
- 30I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 31How do I set up a answering machine (TAD) to work on the same line as the fax?
- 32How to clear "Cooling Down" Error?
- 33What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 34When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 35What does "MACHINE ERROR XX" mean?
- 36What does "COMM.ERROR" on the LCD display mean?
- 37Vertical streaks appear in my copies.