Scan a document in Windows 8 and Windows 10.

How to identify your Operating System (OS).

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

Open the Control Panel (For Windows)

Install PaperPort™ 12SE onto Windows 10.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

I do not have or lost the black and white calibration sheet.

My scanned images have black lines running through them, blank spaces, or just overall bad quality.

Download a file from the "Downloads" section and save it to Windows 8 computer.

Can I print from or scan to Android™ Smartphone?

Can I print from and scan to iPhone, iPod touch and iPad?

I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.

Install the scanner driver (For Mac OS X 10.4 - 10.10)

Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)

Clean the scanner. (For Macintosh)

The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)

I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)

Uninstall the scanner driver (For Windows)

Calibrate your scanner. (For Macintosh)

What kind of software can I use with my scanner?

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.

Calibrate your scanner. (For Windows)

The scanner is connected but it will not feed paper or do anything else. (For Macintosh)

The scanner is connected but it will not feed paper or do anything else. (For Windows)

My unit has no power.

Install the scanner driver (For Windows)

Install the DSmobile Scan application. (For Windows users only)

When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.

Is my scanner compatible with Macintosh?

Is my scanner compatible with Windows?

When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".

File size of the scanned document.

Turn off the scanner.

Clean the Plastic Feeding Sheet.

I can no longer choose the program I want to use to scan a document. (For Windows)

What is DSmobileSCAN II software?

Can I scan a business card?

What is the purpose of the PageManager 9 program?

Where is the battery located?

What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?

Insert documents for scanning.

Change the words in a scanned document.

When I calibrate I get a "White-only" calibration message.

I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.

I cannot open the scanned document (For Windows).

What scanning modes are available in DSmobileSCAN II?

What paper sizes are available in DSmobileSCAN II?