FAQs & Troubleshooting
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283 Results
- 1(Video) Replace the Toner Cartridge
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4The printer status is Offline or Paused.
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Calibrate Colour Output
- 7Replace Fuser
- 8Adjust color settings by using the custom setting in the printer driver
- 9Replace the Waste Toner Box
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13The color of your printouts is not what you expected
- 14How to identify your Operating System (OS).
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Replace PF Kit xx
- 17Add your Brother machine with AirPrint (macOS)
- 18I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 19Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 20(Video) Unpack your Brother machine
- 21Paper is Jammed in the Back of the Machine
- 22Replace the Drum Unit
- 23Set up your Brother machine on a wireless network.
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25No Toner
- 26Toner Low
- 27Document Jam
- 28Replace the Belt Unit
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30Scan Using Secure Function Lock 3.0
- 31Print as a Poster (Windows)
- 32(Video) Set up your Brother machine
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34No Paper / No Paper T1
- 35Blank page or some colors are missing.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Colors are light or faint on the whole page
- 38(Video) Connect telephone line and power cords
- 39Paper is Jammed Inside the Machine
- 40I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 41I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Wireless setup is requesting a WPS PIN to complete the setup
- 44Calibrate or Calibration Failed or Calibration.
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50Paper is Jammed in the Manual Feed Slot