FAQs & Troubleshooting
Latest |
193 Results
- 10124/03/2016I cannot scan via USB. (Mac OS X)
- 10224/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 10324/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10424/03/2016Scan a document in Mac OS X 10.7.
- 10523/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 10603/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 10715/05/2015Set the date and time
- 10828/04/2015Adjust the Sleep Mode setting.
- 10927/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 11025/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11120/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 11219/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11319/11/2014How do I load envelopes into my machine?
- 11404/06/2014When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 11504/06/2014The edge of glossy paper is smudged.
- 11620/02/2014Check the firmware version.
- 11717/01/2014Change the user interface of ControlCenter3
- 11817/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 11917/01/2014Scan an image and insert it in a Windows XP application
- 12017/01/2014Scan a document from a Windows XP application
- 12117/05/2013When I print photos, the color quality is not good.
- 12217/05/2013Print using only the black ink cartridge when the Color cartridges have run out.
- 12309/05/2013Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 12409/05/2013Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 12525/04/2013Is there any way to reduce Ink consumption when printing from my computer?
- 12626/02/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 12722/02/2013In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 12822/02/2013Is there a way to view how much ink is remaining?
- 12922/02/2013What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 13022/02/2013Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 13122/02/2013Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 13221/02/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 13328/01/2013The keys on the control panel do not respond.
- 13419/11/2012I cannot make borderless prints.
- 13503/09/2012When printing documents the characters appear ghosted, blurry, or doubled.
- 13602/08/2012The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 13718/07/2012The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 13818/06/2012Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 13911/05/2012Scan a document from a Windows Vista application
- 14011/05/2012Where can I find my Brother machine's serial number?
- 14126/04/2012Where is the USB port on the machine?
- 14226/04/2012Replace Ink
- 14326/04/2012Load paper in the paper tray
- 14417/04/2012How do I clear the message "Cannot Detect" from the display?
- 14516/02/2012Paper Jam
- 14631/01/2012I still receive the error message "Paper Jam" after I removed the jammed paper.
- 14724/01/2012Improve poor print quality.
- 14824/11/2011When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
- 14915/11/2011One or more of my colors are not printing (blank). What can I do?
- 15008/11/2011Scan a document from the Windows Vista Photo Gallery