FAQs & Troubleshooting
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193 Results
- 1The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 2Ink Low
- 3Scan and save a document in PDF format (Scan to File)
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5Paper Jam
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7One or more of my colors are not printing (blank). What can I do?
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9When I print, the pages are smudged with ink. What should I do?
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12The edge of glossy paper is smudged.
- 13I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 14Cover is Open
- 15Improve poor print quality.
- 16When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 17I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 18What driver package format is supported by my Linux distribution?
- 19Delete print jobs from the print queue.
- 20Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 21How do I know which side up my photo paper should be in the tray?
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23Make my copied images lighter or darker.
- 24The printer status is Offline or Paused.
- 25No Paper Fed
- 26I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 27When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 28Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 29The driver installation finished successfully but I cannot print. (Linux)
- 30When printing documents the characters appear ghosted, blurry, or doubled.
- 31My Brother machine's PhotoCapture Center® will not recognize my memory card.
- 32The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 33Delete a network scanner entry. (Linux)
- 34Print command (cupswrapper) (Linux)
- 35To install the printer driver easily using a tool. (Linux)
- 36Locate files scanned with ControlCenter3 (For Windows)
- 37Change the printer driver settings (Windows/macOS)
- 38Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 39Where is the USB port on the machine?
- 40How do I clean the Scanner to improve the copy quality?
- 41Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 42I'm using Macintosh. What is the PreScan option used for?
- 43Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 44I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47Print command (LPR) (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)