FAQs & Troubleshooting
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300 Results
- 1Load envelopes
- 2(Video) Install Ink Cartridges
- 3Load Paper in the Manual Feed Slot
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8(Video) Update the Driver or Firmware for your Brother machine
- 9Easy Scan to E-mail
- 10How to identify your Operating System (OS).
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12(Video) Load A4/Letter paper
- 13The printer status is Offline or Paused.
- 14I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Prevent Smudged Printouts and Paper Jams (Windows®)
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18(Video) Set up your Brother machine
- 19Replace Ink
- 20Set up your Brother machine on a wireless network.
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Open the Control Panel (For Windows)
- 23What is Brother iPrint&Scan?
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Correct the Paper Feed to Clear Vertical Lines
- 27Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 28Delete print jobs from the print queue.
- 29Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37Unable to Print XX
- 38I cannot scan via network.
- 39No Paper / No Paper Fed
- 40Printer Jam or Paper Jam
- 41I cannot install the driver when using the Driver Install Tool. (Linux)
- 42Other Problems
- 43I cannot print on a wireless (Wi-Fi) network (Windows)
- 44Set up a Brother machine and your mobile device on a wireless network
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46Set the Date and Time Using Web Based Management
- 47Combine multiple scanned documents into a single file with PaperPort™
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 50The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.