FAQs & Troubleshooting
Latest |
158 Results
- 105/06/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 222/05/2024(Video) When I print photos, the color quality is not good.
- 314/02/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 431/01/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 510/01/2024What is the default password for my Brother machine?
- 604/01/2024(Video) How to Email Print
- 722/09/2023I cannot scan via network.
- 810/08/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 905/07/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 1027/06/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 1108/06/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1206/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1306/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1401/06/2023Add your Brother machine with AirPrint (macOS)
- 1501/06/2023Delete print jobs from the print queue.
- 1616/05/2023I cannot print from my computer via USB.
- 1719/04/2023I cannot install the Brother software (Mac)
- 1807/04/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 1906/04/2023The printer status is Offline or Paused.
- 2027/03/2023Change the printer driver settings (Windows)
- 2127/03/2023"Offline" appears on the Status Monitor. (Windows)
- 2227/03/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2315/02/2023I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 2415/02/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2514/02/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2619/12/2022After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 2719/12/2022Cannot Detect Ink Volume
- 2819/12/2022Install Starter Ink
- 2919/12/2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 3019/12/2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 3119/12/2022Can third party ink be used to refill the ink cartridges?
- 3219/12/2022One or more of my colors are not printing (blank).
- 3319/12/2022Replace Ink
- 3419/12/2022Improve poor print quality.
- 3519/12/2022Ink Low
- 3619/12/2022Cannot Detect
- 3719/12/2022When I print photos, the color quality is not good.
- 3813/12/2022How to identify your Operating System (OS).
- 3920/10/2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 4020/10/2022Install the Brother Mobile Connect application (for mobile device)
- 4104/10/2022Access Web Based Management
- 4227/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 4327/09/2022What is the default password for my BRAdmin or Web Based Management?
- 4426/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 4526/09/2022Print using only the black ink cartridge when the Color cartridges have run out.
- 4630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 4722/08/2022Configure the Scan to Email Feature (Linux)
- 4809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 4928/07/2022Update the Driver or Firmware for your Brother machine
- 5026/07/2022Configure and use the Scan Key Tool (Linux)