FAQs & Troubleshooting
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304 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Adjust color settings by using the custom setting in the printer driver
- 3Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 4The printer status is Offline or Paused.
- 5Load paper in the paper tray
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Jam Duplex
- 8Curled or wavy
- 9I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 13Change the printer driver settings (Windows/macOS)
- 14I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 15When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 16Print both sides of paper or a booklet automatically
- 17Turn the Toner Save mode on or off
- 18Delete print jobs from the print queue.
- 19Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Can I print from or scan to Android™ Smartphone?
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Poor fixing
- 24All one color
- 25I cannot install Brother drivers on Debian 10 (Linux)
- 26What driver package format is supported by my Linux distribution?
- 27Replace Parts
- 28Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 29Jam Tray 1 / Jam Tray 2
- 30Wrinkle
- 31Can I use AirPrint with my Brother machine?
- 32Carry out calibration to improve the color density
- 33White lines, bands or ribbing across the page
- 34White spots or hollow print
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36What is Brother iPrint&Scan?
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38How to identify your Operating System (OS).
- 39Duplex Disabled
- 40I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 41Jam Inside
- 42Jam MP Tray
- 43White streaks or bands down the page
- 44Colored lines across the page
- 45Install extra memory
- 46I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 47Protect your Brother machine against unauthorised access over the network
- 48Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 49Open the Control Panel (For Windows)
- 50Can I print on transparencies e.g. for overhead projectors?
