FAQs & Troubleshooting
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304 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2Adjust color settings by using the custom setting in the printer driver
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Load paper in the paper tray
- 5When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 6Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8Can I print from or scan to Android™ Smartphone?
- 9The printer status is Offline or Paused.
- 10Curled or wavy
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 13Jam Duplex
- 14I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 19I cannot install Brother drivers on Debian 10 (Linux)
- 20Protect your Brother machine against unauthorised access over the network
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 23Can I use AirPrint with my Brother machine?
- 24Change the printer driver settings (Windows/macOS)
- 25I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 26Print both sides of paper or a booklet automatically
- 27Jam Tray 1 / Jam Tray 2
- 28Wrinkle
- 29Install the optional lower tray
- 30Turn the Toner Save mode on or off
- 31What is Brother iPrint&Scan?
- 32Poor fixing
- 33All one color
- 34What driver package format is supported by my Linux distribution?
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Replace Parts
- 37Delete print jobs from the print queue.
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 39Carry out calibration to improve the color density
- 40White lines, bands or ribbing across the page
- 41White spots or hollow print
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 45How to identify your Operating System (OS).
- 46I cannot start ControlCenter4.
- 47I keep getting the error message "Authenticate Err (Authentication error)".
- 48I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 49I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 50I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
