FAQs & Troubleshooting
Popular |
304 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Jam MP Tray
- 7Load paper in the paper tray
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13Turn the Toner Save mode on or off
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15What is Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17Drum Stop
- 18Adjust color settings by using the custom setting in the printer driver
- 19Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 20Jam Inside
- 21Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 22Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 23No Tray
- 24Calibrate or Calibration Failed.
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26Scan from the Brother iPrint&Scan application using Windows Phone.
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Can I use AirPrint with my Brother machine?
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30How to identify your Operating System (OS).
- 31Scan Unable xx
- 32When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 33What kind of memory can I use?
- 34I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 35Install the optional lower tray
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Nothing shows up on the machine's display after installing additional memory.
- 38Small Paper
- 39Print both sides of paper or a booklet automatically
- 40I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 41Can I print from DOS applications?
- 42What can happen if the wrong paper is used in your machine.
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45The printer status is Offline or Paused.
- 46Replace WT Box
- 47Jam Duplex
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 50Protect your Brother machine against unauthorised access over the network