FAQs & Troubleshooting
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140 Results
- 1What type of fonts can I use?
- 2When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4How do I transfer label or slip templates?
- 5Can I change the text settings line by line?
- 6How do I print multiple lines and how many lines can I print?
- 7The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 8How do I change the size of characters?
- 9How do I initialize and clear the printer to factory default settings?
- 10Where can I download the latest P-touch Editor for Mac?
- 11Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13How do I create a small label?
- 14I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17The fabric tape became detached after washing.
- 18The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 21I get an error message and cannot update the firmware. (Windows 10 or later)
- 22Where can I find my Brother printer's serial number?
- 23How to install Brother software on a computer not connected to the Internet
- 24I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 25How do I uninstall the printer driver?
- 26How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 27Printing is not possible. (P-touch Editor5.3 for Mac)
- 28(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30The display remains blank after the power is turned on.
- 31How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 32How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 35How to open the Devices and Printers window
- 36Label files saved previously are now empty.
- 37Which brands of Ni-MH rechargeable batteries do you recommend?
- 38"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 39Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 42How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 43How do I change the style to italics?
- 44Why doesn't my printer turn on when the Power key is pressed?
- 45How do I type symbols?
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 48I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50The screen ‘locks’, or the printer does not respond normally.