How to identify your Operating System (OS).

Easy Scan to E-mail

"ControlCenter needs to be updated." - macOS 10.15 Catalina

Check the IP addresses of your PC and the Brother machine

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

Open the "Scanners and Cameras" and Properties.

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

Configuring frequently-used scan settings on your computer.

Duplex (two-sided) scan

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

Scan a document in Windows 8 and Windows 10.

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

Verify the Brother machine connected to the Wired Network (For Windows)

Verify the Brother machine connected to the Wireless Network (For Windows)

Configure the Scan to Email Feature (Linux)

How do I setup my ADS scanner to Scan to network, without getting “Sending Error” or “Submit Error” message?

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

Scan documents longer than 14 inches (35.5 cm) using ControlCenter

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Uninstall the Brother Software and Drivers (Windows)

Check the kind of scanner driver installed by connecting the USB/ Parallel cable.

I cannot save a file downloaded from the Brother support website (For Windows)

Check your machine's IP Address or Node Name

I cannot scan from my computer via network. (For Macintosh)

I cannot install the Brother printer driver (macOS 10.15 or earlier)

Open the Control Panel (For Windows)

I cannot install Brother drivers on Debian 10 or later (Linux)

Install PaperPort™ 12SE onto Windows 10.

Install Presto!® BizCard® onto Windows 10.

Scan using XSane or GIMP (Linux)

Important points for specifying the scan area (Linux)

What driver package format is supported by my Linux distribution?

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Delete a network scanner entry. (Linux)

Scan from the Brother iPrint&Scan application using Windows Phone.

Pre-Required Procedures (Linux)

Printing/ Scanning with a mobile device

Command List of brscan. (Linux)

Uninstall the scanner driver. (Linux)

Uninstall Scan-key-tool. (Linux)

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

Important points you need to confirm before configuring your Brother machine for a wireless network.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

Verify the Brother machine connected to the Wireless Network (For Macintosh)

I get a TS error when trying to scan on a wireless network.

I cannot connect my machine to the wireless network.

Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application

Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)