FAQs & Troubleshooting
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Popular |
69 Results
- 1Replace Roller
- 2Replace Pad
- 3Multifeed
- 4When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5Configuring frequently-used scan settings on your computer.
- 6Check the firmware version.
- 7Scan documents longer than 14 inches (35.5 cm) using ControlCenter
- 8Duplex (two-sided) scan
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13How to identify your Operating System (OS).
- 14Cover is Open
- 15Out of Memory
- 16Open the Control Panel (For Windows)
- 17When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 18Can I scan to an Android™ Smartphone?
- 19Document Jam
- 20"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 21"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 22I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 23Install PaperPort™ 12SE onto Windows 10.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26My Brother machine sound level is high while scanning documents.
- 27The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 28Open the "Scanners and Cameras" and Properties.
- 29Paper suitable for scanning
- 30Scan Unable
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Unusable Device
- 33In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 34Scan a document in Windows 8 and Windows 10.
- 35I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 36Uninstall the Brother Software and Drivers (Windows)
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38Configure the Scan to Email Feature (Linux)
- 39Delete a network scanner entry. (Linux)
- 40Uninstall Scan-key-tool. (Linux)
- 41Pre-Required Procedures (Linux)
- 42How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 43Clean the Separation Pad
- 44A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 45When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 46What do the LED indications mean?
- 47Service Call
- 48What driver package format is supported by my Linux distribution?
- 49Scan using XSane or GIMP (Linux)
- 50Command List of brscan. (Linux)
