FAQs & Troubleshooting
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163 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Where can I find my Brother printer's serial number?
- 3How to delete the registry information and files related to the printer driver
- 4How to identify your Operating System (OS) for Windows or Mac
- 5How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6Printing is not possible. (P-touch Editor5.3 for Mac)
- 7(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 8How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 12How do I uninstall the printer driver?
- 13Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 14The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16How is the print head cleaning cassette used?
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20Are there any drivers available for FreeBSD? (Linux®)
- 21I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 22Creating a label with OpenOffice (Linux®)
- 23(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 25I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 26How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28The driver downloaded from the website cannot be installed.
- 29(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30How do I reset the PS-9000 to factory default settings?
- 31The message "Appropriate cassette not installed." is displayed. What should I do?
- 32I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 33I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 34I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 35What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 36How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 37(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 38When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 39Printing is not possible. (USB connection)
- 40How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 41I cannot discover the product with the configuration utility.
- 42While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 43P-touch Editor crashes when I open it on my Mac.
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 46I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 47I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 48I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 49Installing the LPR driver and CUPS wrapper driver (Linux®)
- 50Creating a label with GIMP (Linux®)