FAQs & Troubleshooting
![]() |
Latest |
28 Results
- 118/10/2023How to open the Devices and Printers window
- 218/10/2023How do I uninstall the printer driver?
- 318/10/2023Printing is not possible. (USB connection)
- 412/04/2023Where can I find my Brother printer's serial number?
- 529/08/2022Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 628/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 713/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 827/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 930/10/2020How do I print the inserted image maintaining its original size?
- 1030/10/2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 1113/10/2020How to use the Sequential Numbering function
- 1225/08/2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 1312/06/2020The tape got jammed or stuck in the printer.
- 1403/06/2020When I try to use the database function, an application error occurs.
- 1507/05/2020How to use a 9/64" (3.5 mm) wide tape
- 1611/12/2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 1717/10/2019How to delete the registry information and files related to the printer driver
- 1808/07/2019I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1912/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 2017/01/2019The driver downloaded from the website cannot be installed.
- 2129/11/2018The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 2216/08/2018Can my printer use TZ/TZe tapes?
- 2322/12/2017The top and base layers of the laminated tape are misaligned.
- 2403/08/2017The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 2504/02/2015A communication error occurs when trying to print from your computer.
- 2626/01/2015How is the print head cleaning cassette used?
- 2706/02/2013What is the best way to change the transmission speed with a serial connection?The Change Baud Rate Wizard does not appear in the Start menu.PT-9200PC is not listed in the Change Baud Rate Wizard.
- 2822/04/2011I want to print without excess tape before the label.